TaniTerm Support
Answers to the most common questions.
Where is my license key?
It was emailed to you after checkout (check your junk folder), and it’s always in My Account ▸ Licenses.
How do I activate TaniTerm?
Open TaniTerm, choose Help ▸ License…, paste your key, and click Activate.
I got a new computer.
In My Account ▸ Licenses, remove the old computer, then activate on the new one.
Windows says “Windows protected your PC”.
TaniTerm is signed by Tanicom, LLC. Click “More info”, check the publisher is Tanicom, LLC, then “Run anyway”.
The computer has no internet.
Choose License ▸ Activate Offline in TaniTerm and follow the steps — a phone can do the online part. Offline activation page.
Deploying TaniTerm at a company?
See TaniTerm for IT — the deployment guide, plus the IT kit with the Windows Group Policy template and Mac configuration profile. For a company license file, use the form below.
Refunds
All sales are final, but if you were charged twice or your key doesn’t work, we’ll make it right. Refund Policy